Travel Tips » TRAVEL INFORMATION » SOS services
We always recommend SOS emmergency evacuation service to include in a travel package beside Travel insurance service.
International SOS emmergency air evacuation service is different from Travel insurance. When an accident happens SOS international system will be accessed immediately by Sisters Tours. Traveler will get taken care of by SOS 24 hours from the moment of accident until the traveler is in safety condition and gets home. Travel insurance covers expenses once losts are proved when the traveler is at home after traveling.
SCOPE OF SERVICE WE SUPPLY
- Travelers are under 75 years old
- Travelers travel in Vietnam, Laos, Cambodia, Thailand, Myanmar.
- Medical Assistance
Intl.SOS shall provide Traveler, upon request, with name, address, telephone number and, if available, office hours of physicians, hospitals, clinics, dentists and dental clinics during traveling. Intl.SOS shall not be responsible for providing medical diagnosis or treatment.
- Arrangement of Hospital Admission
If the medical condition of traveler is of such gravity as to require hospitalisation, Intl.SOS will assist hospital admission.
- Arrangement and Payment of Emergency Medical Evacuation
Intl.SOS will arrange for the air and/or surface transportation and communication for moving the traveler when in a Serious Medical Condition to the nearest hospital where appropriate medical care is available. Intl.SOS shall pay for the medically necessary expenses of such transportation and communications and all usual and customary ancillary charges incurred in such services arranged by Intl.SOS.
Intl.SOS retains the absolute right to decide whether the traveler’s medical condition is sufficiently serious to warrant Emergency Medical Evacuation. Intl.SOS further reserves the right to decide the place to which the traveler shall be evacuated and the means or method by which such evacuation will be carried out having regard to all the assessed facts and circumstances of which Intl.SOS is aware at the relevant time.
- Guarantee of Medical Expenses Incurred during Hospitalisation
Monitoring of Medical Condition During and After Hospitalisation Intl.SOS will, when authorised by Traveler/Sisters Tours, assist the traveler by guaranteeing on behalf of the traveler medical expenses incurred during hos pitalisation.
- Access with Travel Insurance company to get reimbursement
Intl.SOS will, on behalf of the traveler, access with Travel insurance company who signs a travel insurance contract with the traveler to get reimbusement for the traveler's lost.
- Delivery of Essential Medicine
Intl.SOS will arrange to deliver to the traveler essential medicine, drugs and medical supplies that are necessary for a traveler’s care and/or treatment but which are not available at the traveler’s location. The delivery of such medicine, drugs and medical supplies will be subject to the laws and regulations applicable locally. Intl.SOS will not pay for the costs of such medicine, drugs or medical supplies and any delivery costs thereof.
- Arrangement and Payment of Emergency Medical Repatriation
Intl.SOS will arrange and pay for the return of the traveler to the Home Country by air and/or surface transportation after hospitalisation. Intl.SOS reserves the right to decide the means or method by which such repatriation will be carried out having regard to all the assessed facts and circumstances of which Intl.SOS is aware at the relevant time.
- Arrangement and Payment of Transportation of Mortal Remains
Intl.SOS will arrange for transporting the traveler’s mortal remains from the place of death to the Home Country and pay for all expenses reasonably and unavoidably incurred in the air and/or surface transportation so arranged by Intl.SOS or alternatively pay the cost of burial at the place of death as approved by Intl.SOS, subjec t to any governmental regulations.
- Arrangement and Payment of Compassionate Visit
Intl.SOS will arrange and pay for one economy class return airfare for a relative or a friend of the traveler to join the traveler who, when travelling alone, is hospitalised outside the Home Country for a period in excess of 7 consecutive days, subject to Intl.SOS’ prior approval and only when judged necessary by Intl.SOS on medical and compassionate grounds.
- Arrangement and Payment of Return of Minor Child
Intl.SOS will arrange and pay for one economy class one-way airfare for the return of minor child [aged 18 years old and below, unmarried and in school] to the Home Country if he/she is left unattended as a result of the accompanying travelerr’s illness, accident or Emergency Medical Evacuation. Escort will be provided, when required, at no charge.
Contact us for further information about SOS International Emmergency Air Evacuation Service
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